MSP tau txais lub npe rov ua dua lub tshav dav hlau zoo tshaj plaws hauv North America

MSP Tshav Dav Hlau (MSP) tau raug hu ua Tshav Dav Hlau Zoo Tshaj Plaws hauv North America rau xyoo thib ob ncaj qha los ntawm Airports Council International (ACI) thoob ntiaj teb Airport Service Quality (ASQ) program. Nws yog zaum thib rau MSP tau txais lub npe nyob rau hauv xya xyoo dhau los.

MSP tau txais ASQ Award rau Lub Tshav Dav Hlau Zoo Tshaj Plaws hauv North America rau 25-40 lab tus neeg caij tsheb rau 2022, tom qab tau txais tib yam kev hwm hauv 2021. MSP kuj tau txais lub npe zoo tshaj plaws hauv North America rau plaub xyoos ncaj qha ntawm 2016-2019, tau txais kev tso kawm ntawm tus ACI Tus Thawj Coj General Roll of Excellence hauv Tshav Dav Hlau Kev Pabcuam Zoo hauv 2020.

Brian Ryks, CEO ntawm Metropolitan Airports Commission (MAC) tau hais tias "Rau MSP kom tau txais kev lees paub los ntawm peb cov neeg taug kev yog ib qho zoo tshaj plaws hauv ntiaj teb xyoo dhau los yog qhov ua pov thawj rau peb qhov kev tsom mus rau kev muab cov kev paub tshwj xeeb hauv tshav dav hlau kom Minnesota vam meej," said Brian Ryks, CEO ntawm Metropolitan Airports Commission (MAC), uas ua haujlwm MSP. "Peb tag nrho lub tshav dav hlau MSP hauv zej zog - suav nrog MAC cov thawj coj thiab cov neeg ua haujlwm, tsoomfwv cov koomhaum, cov dav hlau, cov neeg cog lus, cov neeg xauj tsev, Tshav Dav Hlau Foundation MSP thiab Lub Chaw Pabcuam Tub Rog - qhia txog kev cog lus los tsim kom muaj kev pabcuam zoo rau cov qhua tuaj noj mov ntawm txhua qhov chaw ntawm tus neeg caij tsheb taug kev mus. MSP."

Cov khoom plig ASQ tau ua raws li 465,000 cov neeg taug kev tshawb fawb ntawm cov tshav dav hlau hauv ntau dua 90 lub teb chaws thaum xyoo 2022. Cov kev tshawb fawb npog 30 cov cim tseem ceeb uas txhais tau tias tus neeg caij tsheb qhov kev paub dhau los, suav nrog kev yooj yim ntawm kev nrhiav lawv txoj hauv kev hauv tshav dav hlau, check-in, kev ruaj ntseg, huv si. , khw thiab noj mov. Ze li ntawm 400 lub tshav dav hlau koom nrog qhov kev pab cuam, thiab ntau tshaj li ib nrab ntawm lub ntiaj teb cov neeg taug kev hla dhau lub tshav dav hlau ASQ xyoo tas los. 

Luis Felipe de Oliveira, Tus Thawj Coj ntawm ACI World tau hais tias "Kev tso tus neeg taug kev ntawm qhov chaw tseem ceeb dua li yav dhau los, thiab nws yog txoj hauv kev mus tom ntej," "Peb zoo siab rau pab neeg ntawm Minneapolis-St. Paul International Tshav Dav Hlau rau kev yeej lub tshav dav hlau zoo tshaj plaws hauv North America. Qhov no qhia tau tias tag nrho lub tshav dav hlau hauv zej zog tau tuaj koom ua ke los tso cov neeg caij tsheb ua ntej."

MSP yog lub tshav dav hlau thib 16 hauv North America raws li cov neeg caij tsheb. Xyoo 2022, MSP tau txais kev pabcuam tag nrho ntawm 31.2 lab tus neeg caij tsheb, nce 24% los ntawm 2021. Xyoo no, MSP yuav muaj kev pabcuam tsis nres rau 156 lub tebchaws (127 lub tebchaws thiab 29 lub tebchaws thoob ntiaj teb), nce ntawm 145 hauv 2022.