Documents & Resources
Employee Documents & Resources
Accessibility
Resources for you and your customer with special needs.
Customer Service Action Council (CSAC)
Learn more about our CSAC initiatives, committees, and programs, including the Customer Service Hero Award, MSP Nice Awards, and the MSP Nice Celebration.
Badging
Various resources to help your badging experience.
Airside Operations
A list of forms and documents related to operating vehicles and working on the airfield.
Building/Airport Facility
Get the info you need about MSP's buildings and facilities along with key forms.
Customer Experience
Learn more about our MSP Nice program, customer service awards, and navigating MSP airport practice runs.
Parking and Transportation
All you need to know about coming and going to work and parking while you're here.
Minimum Wage Ordinance
Learn about who's covered, the minimum wage schedule, complaint and appeal process, and more.
Safety & Security
Find out more information on safety and security procedures at MSP.
Shops, Restaurants, and Services
Explore the 100+ shops and restaurants of MSP Airport.
Workplace Notice Posters
Notices suitable for posting in the workplace informing Employees of the current minimum wage rate and their rights.