Accessibility Services Maps and Contacts
Accessibility Services Maps and Contacts
Maps
Links to maps for each terminal with accessibility services highlighted.
Americans with Disabilities Act (ADA) Coordinator
The American with Disabilities Act (ADA) Coordinator for Minneapolis-St. Paul International Airport is Tekia Jefferson. Accessibility complaints can be directed to Tekia Jefferson at 612-726-8196.
Hidden Disabilities Sunflower Program
Learn more about the Sunflower Lanyard program for people with hidden disabilities at this link.
Unlawful Discrimination Notice
Learn about the airport’s unlawful discrimination policy, or file a complaint:
Discrimination complaints can be directed to the Title VI coordinator for MSP, Tekia Jefferson, 612-726-8196.
Airline accessibility contacts
1-800-474-7424
1-888-247-2262
1-866-435-9847
1-800-237-2747
1-800-426-0333
702-505-8888
1-800-433-7300
1-855-268-8478
1-866-960-7915
1-800-221-1212
801-401-9000
1-800-223-5500
1-800-538-2583
1-866-434-0320
1-800-645-3880
1-800-435-9792
1-855-728-3555
1-800-435-9792
1-800-241-6522
1-888-937-8538
Transportation Security Administration (TSA) contact
Travelers with disabilities and medical conditions may call TSA Cares toll free at 1-855-787-2227 prior to traveling with questions about screening policies, procedures and what to expect at the security checkpoint.
The Transportation Security Administration (TSA) is responsible for transitioning special needs passengers through the airport's security checkpoints. Learn more about TSA procedures for people with special needs by visiting www.tsa.gov/travelers/airtravel/specialneeds/index.shtm.